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SACOMSS

When calling into our DIAL phone line ( (438) 943-4855 ), your phone number may be seen by our volunteers. Of course, your phone call is confidential, so it will never be shared without your consent. However, if you’re uncomfortable with our volunteers seeing your phone number, please consult the instructions below for instructions on how to hide your caller ID.

  1. If you are calling on a cellphone: type #31# before our number, so call #31#438-943-4855
  2. If you are calling on a landline phone: type *67 before our number, so call *67438-943-4855

If the previous ways didn’t work for you, you can also try changing the settings on your iPhone or Android. Please note that all of the calls you make after the changes will have a hidden caller ID. Please make sure to undo the changes if you don’t want to keep your caller ID hidden!

  1. Open Settings.
  2. Scroll down and click on Phone.
  3. Click on Show My Caller ID.
  4. Toggle the switch to show or hide your caller ID.
  1. Click on the Phone app.
  2. Select the three dots in the upper right-hand corner.
  3. Tap on Call settings or Settings.
  4. Scroll down the page and choose More Settings or Other call settings.
  5. Press Show My Caller ID.
  6. Choose Hide number or Never.

When your caller ID is hidden, your call shows up as “unknown” on our end, as shown in the picture.

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